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Sales Mastery
Module 1: Introduction to Sales
Lesson 1: What is sales and why is it important? (1:42)
Lesson 2: The Sales Process (2:59)
Lesson 3: Sales vs marketing (1:32)
Course Resources
Course Resources for SALES MASTERY by TargetAcademy™
Module 2: Understanding Your Customers
Lesson 1: Identifying Your Target Audience (2:08)
Lesson 2: Understanding Your Customer's Needs (2:12)
Lesson 3: Customer Research Techniques (2:51)
Module 3: Developing a Sales Strategy
Lesson 1: Setting Sales Goals (2:40)
Lesson 2: Developing Sales Strategies (2:18)
Lesson 3: Creating a Sales Plan (2:34)
Module 4: Sales Techniques
Lesson 1: Effective Communication in Sales (2:34)
Lesson 2: Building Rapport with Customers (2:19)
Lesson 3: Handling Objections (2:15)
Module 5: Sales Tools and Techniques
Lesson 1: Sales Automation and CRM (2:37)
Lesson 2: Sales Analysis and Reporting (2:49)
Lesson 3: Using Social Media for Sales (2:36)
Module 6: Sales Management
Lesson 1: Hiring and Training Salespeople (3:00)
Lesson 2: Motivating and Incentivising Sales people (2:59)
Lesson 3: Sales Performance Evaluation (2:24)
Module 7: Building Customer Relationships
Lesson 1: Building trust with Customers (2:29)
Lesson 2: Delivering Exceptional Customer Service (2:44)
Lesson 3: Building Long-Term Customer Relationships (2:32)
Module 8: Sales Ethics
Lesson 1: Understanding Ethical Sales Practices (2:25)
Lesson 2: The Importance of Transparency in Sales (2:23)
Lesson 3: Avoiding Unethical Sales Practices (2:35)
Module 9: Sales in the Digital Age
Lesson 1: E-Commerce Sales Strategies (2:32)
Lesson 2: Mobile Sales Strategies (2:22)
Lesson 3: Understanding the Role of AI in Sales (2:10)
Module 10: Putting it All Together
Lesson 1: Creating A Sales Action Plan (2:14)
Lesson 2: Measuring Sales Performance (2:21)
Lesson 3: Continuous Improvement in Sales Strategies (2:01)
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Glossary of Sales Mastery Terms
Glossary
Lesson 2: Motivating and Incentivising Sales people
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